FAQ
Frequently Asked Questions
Clear answers about turnaround, free trial, pricing, file formats, revisions, and how we work with photographers and real estate teams worldwide.
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General
Who do you work with?+
We work with real estate photographers, agents, brokerages, studios, and property marketing teams worldwide.
What editing services do you offer?+
HDR, Flambient, Single Exposure, Day to Dusk, Twilight, Virtual Staging, Object Removal,
Lawn & Sky Enhancement, TV Screen Replacement, and Real Estate Video Editing.
See the full list on our Services page.
Where is Perfect Picture based?+
We are based in Salem, Tamil Nadu, India, and serve international clients across different time zones.
Turnaround
How fast can you deliver photo edits?+
Standard photo editing is usually completed within 12–24 hours.
Rush delivery is available when you need extra speed.
How long does virtual staging take?+
Virtual staging typically takes 24–48 hours, depending on room count and complexity.
What about video editing turnaround?+
Video timelines are custom and depend on video length, style, revisions, and delivery format.
We’ll confirm timing before work begins.
Do you handle bulk daily jobs?+
Yes. For regular high-volume workflows, we can set an agreed schedule and style guide so delivery stays consistent.
Free Trial
Do you offer a free trial?+
Yes. New clients can try up to 5 images free to evaluate our quality before starting regular work.
Start here: Free Trial page.
Is the free trial really free?+
Yes — no obligation. It is limited to new clients/companies and one trial per client/company.
How do I send trial images?+
Submit the free trial form, then share up to 5 images via Google Drive, Dropbox, or WeTransfer.
You can paste the link in the form or email it to
info@perfectpictures.co.
Pricing & Bulk
Where can I see pricing?+
You can view our starting rates on the Pricing page.
For bulk, recurring, or custom projects, contact us for a tailored quote.
Do you offer discounts for bulk or regular work?+
Yes. High-volume and ongoing daily workflows can receive custom rates based on volume, services, and process.
Tell us your average weekly/monthly volume for a better quote.
Are there long-term contracts?+
No long-term contracts are required to start. We can set flexible arrangements for regular clients.
How do payments work?+
We accept PayPal. Other payment methods are confirmed during onboarding based on your location and project volume.
We’ll guide you through a simple process.
Files & Delivery
What file formats do you support?+
We commonly work with JPEG, TIFF, and RAW workflows, and can deliver listing-ready files based on your requirements.
How should I send large files?+
Please use Google Drive, Dropbox, WeTransfer, or another reliable file-sharing service.
Direct large uploads are not handled on the static website form.
Can you match my editing style guide?+
Yes. Share sample finals, notes, or brand rules and we can align output for consistent ongoing work.
Revisions
Are revisions included?+
Revisions are available to help finalize images to your required standard.
Revision requests should follow the original instructions and agreed editing scope.
What kind of revision requests work best?+
Clear, specific notes work best (for example: warmer whites, darker sky, remove object near door, less saturation on grass).
Process & Support
What is your basic workflow?+
1) Send images and instructions ·
2) We edit with precision ·
3) You review, request adjustments if needed, then download finals.
How do I get started?+
Getting started is simple. Send us your images and editing instructions, or begin with our
free trial of up to 5 images.
We’ll review your requirements and guide you through the next steps.
How do I contact support?+
Do you support international clients?+
Yes. We work with clients worldwide and provide 24/7 availability across time zones.
Still have a question?
Send us a message or start with a free trial on your own property photos.